Meal Kits Frequently Asked Questions

Eight Vegan Help Center

Subscriptions

 

What is included in my box?

 With the exception of a few pantry ingredients:  Salt and pepper, olive oil, vegetable oil, and plant-based milk of choice.

Our box will include all the ingredients necessary to cook our delicious recipes. You will also receive the recipe cards with easy step-by-step instructions. 

Can I cancel my subscription?

You can cancel your subscription at any time under the Account section. However, you need to cancel before Friday since all orders are confirmed and are already being processed. If you cancel on or after Friday, You will still receive and be billed for this delivery, but all other upcoming boxes will be canceled.

Delivery 

 

What cities does Eight Vegan delivers?

Currently, we are shipping our meals only to zip codes in the Manhattan area in New York. But you may still register on our site. We will notify you when delivery becomes available for your area.

When will my box arrive?

You’ll receive your box delivery on Mondays by 8:00 pm. You can suggest your preferred times for delivery at checkout or email us at Hello@eightvegan.com.

Do I need to pay for shipping?

Nope! All of our meal kits plans delivery fee are complimentary. You will never be billed for any shipping fees.

Cooking & ingredients

 

Can you accommodate food allergies?

Our ingredients are packaged in facilities that handle gluten as well as all major food allergens: milk, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat, and soybeans. We are constantly looking for a way to move to a facility that handles fewer food allergens, but if you have a very serious food allergy or intolerance, We recommend that you do not order from Eight Vegan. 

Our Gluten-Free recipes are prepared in the same facility as our other meals, and may not be suitable for those diagnosed with celiac disease.

Packaging 

 

Is my Eight Vegan packaging recyclable?

Our Eco-friendly packaging are always biodegradable or recyclable. We are constantly working to make our packaging  more sustainable.

Our Liners are biodegradable made from recycled cotton. All of our bottles or baggies are recyclable.  

Box: Simply flatten the box and recycle with the rest of your cardboard and paper.

Liner: Our natural fiber pads are fully recyclable. Remove them from the poly film and recycle.

Ice packs: Our ice packs are reusable, for disposal, Let the gel packs melt completely, snip the corner off a pack, empty into trash and recycle the outer covering with other #4 plastics.

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